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Our Colchester site is the longest established Open Road treatment centre. We are located in the town centre, close to the bus station, it is easily accessible.

There is a range of services on offer in Colchester. We offer open access for anyone who would like advice, information, support, assessment and access to more formal treatment.

We provide one to one support and help in many other ways, including daily ear acupuncture groups and support and advice. We also have a Needle Exchange, where clients can come and discuss, confidentially, aspects of harm minimisation, and safe practice. Clients do not need appointments to access these services, and are welcome at any time we are open.

The other aspect to our work is in providing a treatment package for service users and their families. We do this by assessing the individual’s need, and then planning a treatment journey with the client to enable them to make changes in their lives.

As part of our joined up service provision you can access Essex Young Peoples Drug & Alcohol service (EYPDAS) for under 18 year olds at this centre.

Contact details

5a Queen Street
Centre: 01206 766096
Helpline: 0844 4991323 (Calls cost 7p per minute, plus your phone company’s access charges)

Opening Times

  1. Monday 9.30am - 5pm
  2. Tuesday 9.30am - 5pm
  3. Wednesday 9.30am - 5pm
  4. Thursday 9.30am - 8pm
  5. Friday 9.30am - 5pm